​Return & Refund Policy for Virtues4Kids.com

Thank you for shopping at Virtues4Kids.com! We strive to ensure your satisfaction with every purchase. Please review our return and refund policy below to understand your options and responsibilities regarding returns and refunds.

 

1. Returns & Refunds for Printed Posters

If you are not completely satisfied with your printed poster purchase, you may return it for a refund or exchange within 30 days of receiving your order.

• Return Process for Posters:

  • Contact our customer support team at [insert email] to initiate a return.

  • Once approved, you will be provided with a return authorization and instructions.

  • Return the poster in its original condition, unused, and undamaged to the following business address:

    9350 Wilshire Blvd, ste. 203, Beverly Hills, CA 90212

  • You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped or defective product).

• Refunds for Posters:

  • Once we receive and inspect the returned poster, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will be applied to your original payment method within 7-10 business days.

2. Returns & Refunds for Merchandise (via Printful)

All merchandise (e.g., apparel, mugs, accessories) is produced and shipped by our trusted partner, Printful. Therefore, returns and refunds for merchandise must be handled directly through Printful's return process.

• Return Process for Merchandise:

  • Contact our customer support team at [insert email] to initiate a return.

  • Once approved, you will be provided with a return authorization and instructions.

  • Return the merchandise in its original condition, unused, and unwashed to the address provided by Printful.

  • You are responsible for the cost of return shipping unless the return is due to an error on Printful's part (e.g., wrong item shipped or defective product).

• Refunds for Merchandise:

  • Once Printful receives and inspects the returned item, they will notify us of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will be applied to your original payment method within 7-10 business days.

3. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [insert email] with your order number, photos of the item, and a description of the issue. We will work with you (and Printful, if applicable) to resolve the issue promptly, either by sending a replacement or issuing a refund.

4. Exchanges

We currently do not offer direct exchanges. If you need a different size, color, or style, please return the original item for a refund and place a new order.

5. Non-Returnable Items

Certain items are non-returnable, including:

• Custom or personalized posters that are made-to-order.

• Items marked as "final sale" or purchased during a promotional event.

6. Questions?

If you have any questions about our return and refund policy, please contact us at:
Email: info@virtues4kids.com

Phone: ‪(323) 794-7965‬
We appreciate your understanding and support!

Last Updated: 03/01/2025