top of page

​Return & Refund Policy for Virtues4Kids.com

Last Updated: August 30, 2026

Thank you for shopping with Virtues4Kids LLC. We want you to be happy with your purchase and encourage you to review this Return & Refund Policy before placing an order.

Return and refund eligibility depends on the type of product purchased and where the purchase was made.

​

1. Printed Posters and Physical Products Sold Directly by Virtues4Kids

​

Unless otherwise stated on the product page, eligible physical products purchased directly through Virtues4Kids.com may be returned within 30 days of delivery.

To be eligible for a return:

  • The item must be unused and undamaged.

  • The item must be returned in its original condition and, where applicable, original packaging.

  • Proof of purchase or your order number may be required.

  • You must contact us before sending a return.

To request a return, email info@virtues4kids.com with your order number and the reason for the return.

Please do not send products to any address without first receiving return instructions from Virtues4Kids.

Once your return is approved, we will provide you with the appropriate return address and instructions.

Unless the item arrived damaged, defective, incorrect, or the return is otherwise our responsibility, customers are responsible for return shipping costs.

Original shipping charges are generally non-refundable unless required by law or the return resulted from an error by Virtues4Kids.

​

2. Print-on-Demand Merchandise
​

Certain Virtues4Kids merchandise, including apparel, mugs, accessories, and other products, may be produced to order by a third-party fulfillment provider such as Printful.

Because these products are made specifically when an order is placed, returns or exchanges are generally not accepted for buyer's remorse, ordering the wrong size or color, or changing your mind after the order has been produced.

Please review product descriptions, sizing information, colors, and order details carefully before completing your purchase.

If a print-on-demand item arrives:

  • Damaged

  • Defective

  • Misprinted

  • Incorrect

  • Missing an item

  • Or otherwise affected by a fulfillment error

please contact info@virtues4kids.com as soon as possible.

Please include:

  • Your order number

  • A description of the problem

  • Clear photographs showing the issue

Claims for damaged, defective, misprinted, or incorrect print-on-demand merchandise should generally be submitted within 30 days of delivery.

If the claim is approved, we may provide a replacement or refund, as appropriate.

You generally will not be required to return a defective or misprinted print-on-demand item unless we specifically provide return instructions.

​

3. Wrong Size, Color, or Product Selection

​

Print-on-demand products are created specifically for each order.

We therefore generally cannot provide refunds or exchanges when:

  • The wrong size was ordered

  • The wrong color was selected

  • The customer ordered the wrong product

  • The customer changes their mind

  • The item no longer fits the customer's needs or preferences

Please review all selections carefully before submitting your order.

If you believe the item you received does not match what you ordered, contact us at info@virtues4kids.com.

 

4. Digital Downloads and Printable Products

​

Due to the nature of digital products, digital downloads, printable materials, electronic files, and other digitally delivered products are generally final sale and non-refundable once they have been downloaded, accessed, or delivered, except where required by applicable law.

A refund or replacement may be considered if:

  • You were charged more than once for the same digital product

  • You received the wrong file

  • The file is corrupted or technically unusable and we are unable to provide a working replacement

  • A refund is otherwise required by applicable law

Before purchasing a digital product, please review the product description and any listed file-format or compatibility requirements.

If you experience a technical problem with a digital download, contact info@virtues4kids.com and we will make reasonable efforts to help resolve the issue.

 

5. Books and Products Purchased Through Amazon or Other Third-Party Retailers

​

Virtues4Kids books and other products may also be sold through third-party retailers or marketplaces, including Amazon.

Purchases made through Amazon or another third-party retailer are subject to that retailer's applicable return, refund, cancellation, and shipping policies.

Virtues4Kids cannot directly issue a refund for a payment collected by a third-party retailer.

If you purchased an item through Amazon or another marketplace, please initiate the return or refund through the retailer where the purchase was made.

If there is a problem with the content or quality of a Virtues4Kids product, you are also welcome to contact us so we are aware of the issue.

 

6. Damaged, Defective, or Incorrect Orders

​

If an item purchased directly through Virtues4Kids.com arrives damaged, defective, misprinted, or incorrect, please contact us as soon as possible at info@virtues4kids.com.

Please include:

  • Your name

  • Order number

  • A description of the issue

  • Clear photographs showing the item and the problem

After reviewing your request, we may provide a replacement, refund, or another appropriate resolution.

If the problem resulted from our error or that of our fulfillment provider, you will not be responsible for approved replacement or return shipping costs.

 

7. Exchanges

​

We generally do not offer direct exchanges for print-on-demand merchandise.

If an eligible physical product qualifies for return and you would like a different product, you may be asked to return the original item for a refund and place a new order.

Damaged, defective, misprinted, or incorrect products may be replaced when appropriate.

 

8. Non-Returnable and Final-Sale Items

​

Unless otherwise required by law, the following are generally non-returnable:

  • Digital downloads after delivery, access, or download

  • Custom or personalized products

  • Made-to-order products returned because of buyer's remorse

  • Print-on-demand merchandise ordered in the wrong size or color

  • Items marked Final Sale

  • Gift cards, if offered

  • Products that have been used, damaged, washed, altered, or otherwise changed after delivery

  • Products returned without authorization when prior authorization is required

Any exceptions will be stated on the applicable product page or communicated to you by Virtues4Kids.

 

9. Refund Processing

If a refund for a purchase made directly through Virtues4Kids.com is approved, the refund will generally be issued to the original payment method.

Once a refund has been issued, your bank, credit-card company, or payment provider may require additional time to post the refund to your account.

Processing times vary depending on the financial institution and payment method.

Shipping charges are generally non-refundable unless the refund results from a damaged, defective, incorrect, or improperly fulfilled order or unless otherwise required by law.

 

10. Order Cancellations

If you need to cancel an order, contact us at info@virtues4kids.com as soon as possible.

We will attempt to accommodate cancellation requests, but cancellation is not guaranteed.

Orders that have already entered production, fulfillment, shipment, or digital delivery may no longer be eligible for cancellation.

Print-on-demand products may enter production shortly after an order is placed.

 

11. Incorrect Shipping Addresses and Undeliverable Packages

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping charges may apply to resend the order.

Please contact us as soon as possible if you notice an error in your shipping information.

We cannot guarantee that an address can be changed after an order has entered fulfillment or shipment.

12. Promotional and Sale Items

Items purchased during a promotion are subject to the same Return & Refund Policy unless the product is specifically identified as Final Sale or different terms are clearly disclosed at the time of purchase.

A discounted price by itself does not necessarily make an item final sale.

 

13. Your Legal Rights

Nothing in this Return & Refund Policy is intended to limit any rights or remedies that cannot legally be waived under applicable consumer-protection laws.

Where applicable law provides consumers with additional rights, those rights will apply.

 

14. Contact Us

If you have questions about a return, refund, damaged product, digital download, or order, please contact:

Virtues4Kids LLC
Website: Virtues4Kids.com
Email: info@virtues4kids.com
Phone: (323) 794-7965

bottom of page